Privacy Policy

1. Introduction

ROSCODE TECH ("we," "our," or "us") is a Cape Town-based technology company. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, applications, and services (collectively, "Services").

By accessing or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

We may collect and process the following types of information:

2.1 Information You Provide

• Account Information: Name, email address, and profile information when you create an account
• Contact Information: Information you provide when contacting us through forms, email, or other means
• User Content: Any content, data, or information you submit, upload, or create within our Services

2.2 Information Collected Automatically

• Device Information: Device type, operating system, browser type, and unique device identifiers
• Usage Data: Information about how you interact with our Services, including pages visited and features used
• Log Data: IP address, access times, and referring URLs
• Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information

2.3 Third-Party Information

If you sign in using third-party services (such as Google), we may receive basic profile information from those services in accordance with their privacy policies.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process and respond to your inquiries and requests
• Send you technical notices, updates, and support messages
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Comply with legal obligations

Note: We do not sell your personal information to third parties.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, etc.)
• Legal Requirements: When required by law, legal process, or government request
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any account credentials and for any activity that occurs under your account.

6. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. We may also retain information as required by law or for legitimate business purposes.

When you delete your account or request deletion of your data, we will remove your information from our active systems, though some data may remain in backups for a limited period.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of certain data collection and marketing communications

To exercise these rights, please contact us at roscoe@roscodetech.com.

8. Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information to them.

9. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

ROSCODE TECH is based in Cape Town, South Africa. Your information may be transferred to and processed in countries other than your own. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after any changes constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: